Ciao, my name is Jake Brown {JB}

Leader helping NGO and public sector organisations deliver user-centric digital products. Love shipping data-driven things at speed.

Read my weeknotes
Jake Brown

Thriving in these three areas

Digital experience and content

Specialising in the end-to-end process of researching, designing, developing and shipping user-centric digital experiences and digital content, driven by intent.

UX Research UX Design Development Content Design Copywriting SEO Conversion Rate Optimisation

Digital product

Experienced in high-output, efficient agile delivery. I help teams establish ways of working, define governance, and build delivery frameworks that ship quality work consistently.

Product Discovery User Stories Digital Analytics Product Strategy Agile Process Design

Digital delivery

I help organisations define and execute digital strategies that drive meaningful change, from transformation roadmaps and operating model design to identifying where AI can deliver genuine value.

Digital Transformation Architecture Artificial Intelligence Service Design

Where you may have found me

Current (professional) position: Head of Digital Experience, RSPCA

Current (unprofessional) project: Centurion beer app

Contact Me

Looking for some help in shipping digital products or experiences? If you have a project that needs an experienced digital experience leader to help with any of the below, please get in touch:

  • Build something (websites, apps, digital content, etc.)
  • Digital service design and/ or user research
  • Strategic consultation